Privacy

 

JXB PERFORMANCE LLC – PRIVACY POLICY

Effective Date: August 18, 2026

Last Updated: August 18, 2026

At JXB Performance LLC (“JXB Performance,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit or make a purchase from www.jxbperformance.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase through our Site, we collect certain categories of personal information:

  • Order & Contact Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment card details are processed directly and securely by our third-party payment processors (Stripe and PayPal). We do not store or capture full credit card numbers on our servers.

  • Device & Technical Information: Information collected automatically when you access the Site, including IP address, browser type, operating system, referring URLs, device identifiers, and pages viewed.

2. How We Use Your Information

We use the personal information we collect primarily to run our business and serve you:

  • Fulfilling, shipping, and managing product orders placed through the Site.

  • Communicating with you regarding order confirmations, updates, and customer support inquiries sent via email.

  • Analyzing website traffic, performance, and usage trends to improve user experience.

  • Preventing fraudulent transactions and protecting the security of our Site.

  • Complying with applicable laws, legal processes, and regulatory obligations.

We do not engage in outbound automated marketing via SMS/text messaging or sell your personal contact information to third-party marketers.

3. Third-Party Service Providers

To provide our services, we share necessary data with trusted third-party service providers who assist in operating our website and processing transactions:

  • Website Hosting: Hosted on Squarespace, which processes technical traffic data necessary to deliver webpage content securely.

  • Payment Processors: Transactions are handled securely by Stripe and PayPal. Personal payment data is transmitted directly to these processors and governed by their respective privacy policies.

  • Customer Support Email: Email inquiries sent to contact@jxbperformance.com are processed using Google Workspace (Gmail).

4. Cookies, Google Analytics & Web Tracking Disclosures (CIPA Notice)

Our Site uses cookies and similar web technologies to ensure proper website functionality, remember shopping cart items, and evaluate website performance.

Google Analytics

We use Google Analytics to collect information about how visitors interact with our Site, such as pages visited, time spent on pages, IP addresses, and general geographic location. Google Analytics uses cookies to gather this statistical data.

  • Google processes this data as a service provider on our behalf to help us analyze website traffic and usability.

  • Google may also use this data in accordance with its own privacy practices. To learn more about how Google uses data, visit Google Privacy & Terms.

  • You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Wiretapping & Pen Register Disclosure

JXB Performance LLC does not use live chat widgets, session replay recording tools, keystroke loggers, or unauthorized wiretapping software. Any web tracking or analytics tools (including Google Analytics) operate solely to assess Site functionality and measure aggregated visitor traffic.

Managing Your Cookie Preferences

Our Site utilizes a Cookie Consent Banner that allows you to accept or decline non-essential cookies (including analytics cookies) prior to their deployment. You may also adjust your internet browser settings at any time to block or delete cookies.

5. California Privacy Rights (CCPA / CPRA & CIPA Notice)

If you are a California resident, you have specific rights regarding your personal information under California law:

  • Right to Know & Access: You have the right to request details regarding the categories and specific pieces of personal information we have collected about you over the past 12 months.

  • Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to legal exceptions (e.g., retaining transaction records for tax and order fulfillment).

  • Do Not Sell or Share Personal Information: JXB Performance LLC does not sell your personal information, nor do we share your personal information with third parties for cross-context behavioral advertising.

  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your California privacy rights, please submit a request to contact@jxbperformance.com.

6. Data Retention & Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data. We retain order information for our legal and accounting records as long as necessary to fulfill orders, resolve disputes, maintain tax compliance, and enforce our agreements.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational tools, or legal requirements. Updates will be posted directly to this page with an updated "Effective Date."

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

JXB Performance LLC

Email: contact@jxbperformance.com